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By Lars Lofgren Want to jump straight to the answer? Monday.com is definitely the best task management software on the market today. A good task management software allows you to get more work done quicker and more easily. ...

By Shawn Myers This is a syndicated post. View the original here. My colleagues and I have recently been writing about “The Path to CX Excellence,” and the importance of brands thinking differently about their customers’ experiences (CX). ...

By Adrienne Barnes Imagine a potential customer is sitting in their car, waiting to pick up their kids from school. They’ve got 15 minutes to kill, so they pick up their phone and (because they’re 46 and don’t ...

By Clint Kaiser Most major B2C brands and retailers will start planning for the 2020 holiday season soon, if they haven’t started already. Under normal circumstances, it’s challenging to accurately forecast, diligently plan, and effectively execute your holiday ...

By Scott Hanford Let’s face it: brand marketers get a bad rap. In the last decade, the conversation has focused on technical marketing: growth hacking, conversion rate optimization, SEO, the merging of product and marketing, and data, data, ...

By Lars Lofgren Even in our digital world, business cards are still a crucial tool for networking and marketing. Whether it be a trade show, mixing event, or just simply striking up a conversation with a potential lead ...

By Brian Pope This article is a syndicated post. The original version appeared here on SmarterCX. While many in-person events have been postponed or canceled, marketers can still do remote interviews to create content thanks to advances in ...

By Simon Chan Lauren Simms and Simon Chan talk about the art of asking good questions to get your prospect to open up … and eventually to signup. She also shares about her challenges and her main aha ...

By Srijana Angdembey On the Fly is our video series with small bites (two mins or less) of marketing and customer experience advice and training from experts, given to you during the current disruption. This week’s featured expert ...

By Lars Lofgren Social media is a wasteland of productivity. Marketers use social media to grow their businesses. Most, however, are wasting their time. I’m not saying social media is a bad marketing channel. In fact, I use ...