Tag Archives: online marketing

The Two Types of Social Media Engagement

By Mike Schneider The terms “customer engagement” and “social media engagement” have been hackneyed by software vendors, thought-leaders and consultants over the past five years to the degree that it’s become confusing for those evaluating software to understand ...

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Do You Really Need a CRM?

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By GetApp We all have to start somewhere even if it’s just an Excel spreadsheet. The jump to more complex customer relationship management software at first may seem to make life more complicated rather than simpler. You may ...

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