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#174: The Episode Without a Colored Background

By Scott Stratten

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Emma, Official Sponsor of the UnPodcast

In today’s episode, we discuss the worst thing to happen ever in the history of humanity: Facebook statuses with colored backgrounds. Also, we share stories of incredible customer service, the secret, probably, behind the demise of good airline customer service, and just the fax about spam. All this and possibly tangents!

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Other topics include:

  • [00:00:00.00]Emma Sponsorship Mention
  • [00:00:32.06]Sandals Sidebar
  • [00:02:02.06]Emma Sponsorship Mention
  • [00:02:38.01]Adapter Humanity
  • [00:05:33.05]Just the Fax
  • [00:10:48.09]Emma Sponsorship mention
  • [00:11:42.18]Money Miles
  • [00:17:11.05]No GAP in This Communication
  • [00:22:39.08]Listener Question: Is the Facebook coloring of status updates the worst thing to happen in the history of humanity?
  • [00:26:33.13]Made-Up Word: Feedbacktivity

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If a company says they need me to send a fax, I immediately stop doing business with them.Powered By the Tweet This PluginTweet This
Jeff, the CEO of GAP, replied to this five-year-old’s letter perfectly.Powered By the Tweet This PluginTweet This
If your Facebook status wouldn’t go on a billboard, it doesn’t deserve a colored background.Powered By the Tweet This PluginTweet This
We might have discovered the reason airline #CS is getting worse.Powered By the Tweet This PluginTweet This

Mentioned In This Episode

  • Prepare For Deluge Of Fax Spam On Machines You Haven’t Used Since 2004
  • Airlines Make More Money Selling Miles Than Seats
  • The CEO of Gap Took a 5-Year-Old’s Complaint From Idea to Major Change in Just 2 Weeks